Excel2TXF - Frequently Asked Questions   
				Below you'll find some answers to frequently asked questions.  If you don't see an answer to your particular question
		    or problem, just shoot us an email and we'll get back to you as soon as
		    possible. 
    		
				
    		
     		
        General
        
				  - How do I import my TXF file into TurboTax and H&R Block At Home?
- After importing the TXF file, TurboTax (or H&R Block) is warning me to go through and check each entry.
					Do I really have to do that?
- I don't have a Paypal account.  Can I still purchase the software?
- My broker combines the quantity and symbol/description into the same column.  Which columns
    		  should I select?
- I paid via Paypal, but I didn't get redirected to the download site.  How do I get my
          download?
- I use OpenOffice instead of Excel.  Which version do I need to purchase?
- I purchased the software, but am having trouble with my broker's file and would prefer
					to change to the Full-Service option.  How do I upgrade?
- Does Excel2TXF support the new Form 8949 and 2011 Schedule D changes?
- Does this process work with TaxAct?
- When I tried to import the TXF file into TurboTax, I received a message stating, "The selected file
					contains no importable tax information"
- I purchased the software in a previous tax year.  How do I get an update?
Excel Version
				  - I get an error that states "compile error in hidden module".
- I get an error that states "type mismatch".
- I have Excel 2007 (or 2010), follwed the instructions for enabling macros in the
          Quick Start Guide, but I am still unable to get the macros to run.
Java Version
				  - I get an error that states "Could not find the main class: ...".
- I get an error that states "The program caught the following exception: For input string..."
- I get an error that states "The program caught the following exception (no such file or directory)..."
    		
    		
    		1. How do I import my TXF file into TurboTax and H&R Block At Home?
        
        NOTE: These instructions are for the desktop versions of TurboTax and H&R
        Block At Home. Currently, the online versions do not support importing TXF files. Fortunately, you can transfer
        your information from the online versions to the desktop versions, and you can get a discounted download of the
        desktop versions on Amazon that include the state return and end up paying less than the online version anyway.
        
    		TurboTax
        
        
        - Start a new return or open your existing return in TurboTax.
 
- From the File menu, select Import and then select From Accounting Software.
- Select Other Financial Software (TXF file) and click Continue.
- Select the TXF file you want to import (if you don't see the file in the list, click Browse), then click Open.
- Click Import Now (Windows) or Continue (Mac).
- Select the information you want to import into TurboTax, and then click Import Now.
- To check the import, from the main menu select View ->
        Forms, and select Schedule D from the
        left-side menu. NOTE: once you've checked the totals on Schedule D, you can ignore any TurboTax warnings or prompts to check or go
				through the individual import entries - those are just standard warnings, and you will have already checked the totals.
H&R Block At Home (formerly TaxCut)
				- Start a new tax return or open your existing return in H&R Block.
- From the File menu, select Import Financial Information...
- Select Other program (exports a .TXF file) and click Next.
- Click Next again and then Browse to find your TXF file.
        Then click Import Selected File.
- In the import summary window, leave all of the "Keep" boxes
        checked and click Import
- To check the import, from the main menu select Forms ->
        Open Forms..., then scroll down and double-click on
        Schedule D. NOTE: once you've checked the totals on Schedule D, you can
				ignore any H&R Block warnings or prompts to check or go through the individual import entries - those are just standard warnings,
				and you will have already checked the totals.
2. After importing the TXF file, TurboTax (or H&R Block) is warning me to go through and check
				each entry.  Do I really have to do that?
    		No!  After importing the TXF file, check the totals on Schedule D as described in 
FAQ #1.  Then you can ignore ignore any warnings
				or prompts to check or go through the individual import entries - those are just standard warnings,
				and you will have already checked the totals.
    		
    		3. I don't have a Paypal account.  Can I still purchase the software?
    		You don't need to have a Paypal account in order to use Paypal.  When you get to the Paypal checkout screen,
        you'll see the option to make a one-time credit card purchase.  They'll of course try to get you to sign up,
        but it's not required.
    		
    		4. My broker combines the quantity and symbol/description into the same column.  Which columns should I select?
    	  If the quantity and symbol are combined in the same column, just leave the "Quantity Column" box empty.
    		
 
    		5. I paid via Paypal, but I didn't get redirected to the download site.  How do I
        get my download?
    	  After you make the payment, you should click on the orange "Complete Purchase" button on the Paypal page. This
        will take you to your download page. If you missed the button, no worries - you'll also get an email with the
        download link (If you don't get it, check your spam folder).
    		
    		6. I use OpenOffice instead of Excel.  Which version do I need to purchase?
    	  For the Excel version, you need to have at least Excel 2000 running on a PC.  If you don't have at least Excel
        2000 running on a PC, you'll need to purchase the 
java version,
    		which will run on any platform.  If you've already paid for the program, send us an 
email
    		and we'll send you a copy of the java version, or, if you're in a hurry, just purchase the java
        verision and then send a request for a refund for the Excel version.
    		
    		7. I purchased the software, but am having trouble with my broker's file and would prefer
				to change to the Full-Service option.  How do I upgrade?
    	  You can purchase an upgrade to the Full-Service option 
here.
				The upgrade price reflects a $5 discount for having already purchased the software.
    		
    		8. Does Excel2TXF support the new Form 8949 and 2011 Schedule D changes?
    	  Yes, the latest version includes a feature to deal with the three Form 8949 versions and the new 'Disallowed Loss' column
				(when applicable).  You can purchase the latest version of Excel2TXF from the 
homepage.
    		
				9. Does this process work with TaxAct?
    	  TaxAct does not support TXF files, but you can import a CSV file, so you can use Excel2TXF to match up trades,
				consolidate daily trades, and apply wash sale calculations.  Then save the final worksheet in CSV format
				(just select the CSV format from the "File->Save As" option in Excel).  The java version already puts the final worksheet
				in CSV format.
    		
				10. When I tried to import the TXF file into TurboTax, I received a message stating, "The selected file
				contains no importable tax information"
    	  TurboTax is a little picky about where and where you do the import.  It's always best to do it via the 
File
				-> Import -> From Accounting Software option as detailed in
				FAQ #1.
    		
				11. I purchased the software in a previous tax year.  How do I get an update?
    	  We provide updates during the tax season, but not from one season to the next (way too much work keeping up with all of the
				year-to-year changes to justify for our measly $5 selling price).  In the past, you could get away with using a version for several
				years, but with the continuing changes to the cost basis reporting, we recommend purchasing the latest version.  A current version
				also entitles you to support for the current tax year should you run into any problems.
    		
				
        
    		12. I get an error that states "compile error in hidden module".
    		You need to have at least Excel 2000 running on a PC.  It sounds like you're either using an older version of Excel,
    		or a Mac version.  If you don't have at least Excel 2000 running on a PC, try instead our java version,
    		which will run on any platform.  If you've already paid for the program, send us an email
    		and we'll send you a copy of the java version, or, if you're in a hurry, just purchase the java
        verision and then send a request for a refund for the Excel version.
        
        If you are running Excel 2000 or newer on a PC, then there may be a problem with your Excel installation.
        You can run the diagnostic utility to try to fix it up:
        
          Excel 2000, XP, 2003:
			  
		    From the Help menu, select Detect and Repair.  Then
        just follow the prompts.
        
          Excel 2007, 2010:
			  
		    Click the Office button (upper left corner) and select Excel
        Options. Then select Resources and click the Diagnose
        button. Then just follow the prompts.
    		
    		13. I get an error that states "type mismatch".
    		Make sure that you select the row of the first trade as the Starting Row, and NOT the row of column titles.
        Similarly, select the row of the last trade as the Ending Row, and NOT the Total row.
        
        If that's not the problem, then the error may mean that there is a problem with the format of one or more of your dates.  Try this: 
    		select both date columns (just hold down the ctrl key and click the two column headers).  Then from the main menu
    		select "Format" -> "Cells...".  In the "Number" tab, select "Custom" from the "Category" box, then type "mm/dd/yyyy"
    		in the "Type" box and click "OK".  If you still get a type mismatch error, email
    		us your Excel file (be sure to delete any sensitive information first- account number, etc) and we'll run it through the debugger.
    		
    		14. I have Excel 2007 (or 2010), follwed the instructions for enabling macros in the
        Quick Start Guide, but I am still unable to get the macros to run. 
    		There are a couple of other weird issues with Excel 2007 & 2010.  Try these steps (in this order):
        
        - Make sure that you are addressing the "Security Warning" at the top of
				the Excel window when you first open the Excel2TXF file as noted in Step 1 in the Quick Start Guide.
				You need to click on the "Options" button, and select the option to "Enable this content".
- Try running the macro from the "Developer" tab rather than the "View" tab.  If you don't see the developer tab,
        you need to click the Office button (upper left corner), select "Excel Options", click Popular, and then select the
        "Show Developer tab in the Ribbon" check box.
- Excel 2007 & 2010 also have a Trusted Locations "feature" that may be the problem for you.  Try copying the files
        into C:\Program Files\Microsoft Office\Templates  and running them from there.
15. I get an error that states "Could not find the main class: ...".
    		You are likely trying to run the JAR file from inside the zip archive. You must extract the files from the zip
        archive before trying to run the program.  Just follow step #5 in the Quick Start Guide.
    		
     		16. I get an error that states "The program caught the following exception: For input string...".
    		Make sure that you select the row of the first trade as the Starting Row, and NOT the row of column titles.
        Similarly, select the row of the last trade as the Ending Row, and NOT the Total row. If you still get an
        error, email us your CSV file (be sure to delete any
        sensitive information first- account number, etc) and we'll run it through the debugger.
    		
     		17. I get an error that states "The program caught the following exception (no such file or directory)..."
    		When the file selection dialogue opens and you navigate to your csv file, you must double click on directories
				to navigate through them.  It sounds like you're clicking the Open button instead. This issue has been fixed
				as of version 3.20, but may affect older versions.  If you still have trouble, send us an email
				and we'll help you get it sorted out.
    		
				
        
				
    		
    		
    		
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